Terms of service

Terms and Conditions

Effective Date: 14/12/2024

Welcome to Loopkind! By accessing or using our website, you agree to comply with the following Terms and Conditions. Please read them carefully before making a purchase.

1. General Terms

  • By placing an order, you confirm that you are at least 18 years old or have the consent of a parent or guardian.
  • Loopkind reserves the right to update or modify these Terms and Conditions at any time. Changes will be posted on this page, and it is your responsibility to review them periodically.

2. Products and Services

  • We offer eco-friendly, custom-designed clothing made through print-on-demand services.
  • All products are made to order, and designs are printed after receiving an order. This ensures a reduced environmental footprint.
  • Due to the nature of print-on-demand products, there may be slight variations in the product compared to images or descriptions on our site.

3. Orders and Payment

  • All prices are displayed in GBP, and taxes will be added where applicable.
  • We accept various payment methods, including credit cards, debit cards, and other online payment methods (e.g., PayPal, Shopify Payments).
  • You agree to provide accurate and complete information for your order, including shipping address and contact details.
  • Once an order is placed, it is processed immediately, and changes to the order cannot be made after confirmation.

4. Shipping and Delivery

  • Shipping times may vary based on your location. Estimated delivery times are provided at checkout but are subject to change based on the courier.
  • Loopkind is not responsible for delays caused by shipping carriers or customs.

5. Returns, Exchanges, and Refunds

  • We accept returns and exchanges only for defective or damaged items. Returns must be requested within 7 days of receiving your order.
  • Since we use print-on-demand services, we do not accept returns for change of mind, incorrect size, or personalized items.
  • To initiate a return or exchange, contact us at customerservice@loopkind.com with photo or video proof of the defect or damage.
  • Refunds will be processed to the original payment method after we receive and inspect the returned item.

6. Intellectual Property

  • All content on the website, including logos, designs, product images, and text, are the property of Loopkind or our partners and are protected by copyright laws.
  • You may not use, reproduce, or modify any content without our prior written consent.

7. User-Generated Content

  • By submitting any content (e.g., reviews, images, social media posts) to our website or social media pages, you grant Loopkind a non-exclusive, worldwide, royalty-free license to use that content for promotional purposes.

8. Privacy and Data Protection

  • Your privacy is important to us. Please review our Privacy Policy to understand how we collect, use, and protect your personal information.
  • By using our website, you consent to the collection and use of your personal data in accordance with our Privacy Policy.

9. Limitation of Liability

  • Loopkind is not responsible for any direct, indirect, incidental, or consequential damages that may arise from the use or inability to use our products or services.
  • We are not liable for any damages resulting from shipping delays, lost shipments, or third-party vendor issues.

10. Governing Law

  • These Terms and Conditions are governed by and construed in accordance with the laws of UNITED KINGDOM, and any disputes will be resolved in the competent courts of UNITED KINGDOM.

11. Contact Us

If you have any questions or concerns about our Terms and Conditions, please contact us at:
Email: customerservice@loopkind.com

By using our website, you agree to abide by these Terms and Conditions. Thank you for supporting Loopkind and our mission to create sustainable fashion.